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Factory reset AudioCodes MP-201



This article will assist a technician or end-user with performing a factory reset of the AudioCodes MP-201 device.



  • User must be on-site to perform this procedure.


  1. To initiate the factory reset, disconnect the device power cable.
  2. Using a paper clip, press the push-button located on the bottom of the device.
  3. While pressing the push-button, power up the device.
  4. Keep the push-button pressed for another 5 seconds.
  5. The device should now be factory reset.


Once the factory reset has been performed, the phone will attempt to obtain configurations parameters via DHCP Option 66.  To ensure a clean factory reset, it is recommended to perform this procedure on a network without a TFTP configuration server or DHCP Option 66.

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KB Article ID:00130
KB Article Permalink:http://kb.sleepyshark.com/article.php?id=130
Category:Audio Codes
Published:Tue, Oct 4, 2016 at 7:14 PM
Updated:Wed, Oct 12, 2016 at 7:40 PM
This article has been viewed 202 times.