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Remote computer requires Network Level Authentication, which your computer does not support



Discontinued by manufacturer

Manufacturer/VendorMicrosoft
Product(s)Windows XP

Summary


This article will assist an end-user or technician with fixing NLA error when attempting to use remote desktop to a newer version of Microsoft Windows.

Details


Error Message

The remote computer required Network Level Authentication, which your computer does not support. For assistance, contact your system administrator or technical support.

Prerequsites

  • Must have Windows XP SP3 or higher installed

Solution

  1. Click Start | Run | regedit | ENTER
  2. Locate the following registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa
  3. In the details pane, right-click Security Packages and click Modify
  4. In the Value data box, append tspkg on a new line after any existing data and click OK
  5. Locate the following registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders
  6. In the details pane, right-click SecurityProviders and click Modify
  7. In the Value data box, append credssp.dll after any existing data and click OK
  8. Exit the Registry Editor
  9. Restart the computer

Article properties


KB Article ID:00093
KB Article Permalink:http://kb.sleepyshark.com/article.php?id=93
Category:Windows
Published:Sat, Sep 17, 2016 at 7:16 PM
Updated:Fri, Oct 28, 2016 at 10:03 AM
This article has been viewed 243 times.