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  1. Factory reset AudioCodes MP-204 Prerequisites User must be on-site to perform this procedure. Solution To initiate the factory reset, disconnect the device power cable. Using a paper clip, press the push-button located on the bottom of the device. While pressing the push-button... Read More
  2. Time Warner Cable - Network Operations Center (NOC) Time Warner Cable - Network Operations Center (NOC) phone: +18777772263... Read More
  3. RJ11, RJ14, RJ25 Pinout and wiring diagram Prerequisites User will need a RJ11, RJ14, RJ25 capable crimp tool to secure the connections inside the connector. User will need a 110-style punch down tool and/or soldering iron to make connections inside the jack (depending on jack style). Solut... Read More
  4. OVH - Network Operations Center (NOC) Network Operations Center (NOC) phone: +33 979 940 018 email: noc@ovh.net  ... Read More
  5. HP Digital Sender not able to save to FTP Solution Ensure the FTP Server: is using an IP address (not DNS domain name) Ensure the Username: is using domain\username format when trying to save to an active directory domain. FTP Server: FTP Port: 21 FTP Path: /e$/billing/d... Read More
  6. Outlook 2007 Delegate Access (Calendar, Tasks, Inbox, Contacts, Notes, Journal) Solution Click Tools | Options Click the Delegates tab Click Add Search for the person you want to make your delegate Add the person to the Add box at the bottom of the window. Then click OK Click each of the drop-downs and delegate type (delegate t... Read More
  7. Remote computer requires Network Level Authentication, which your computer does not support Error Message The remote computer required Network Level Authentication, which your computer does not support. For assistance, contact your system administrator or technical support. Prerequsites Must have Windows XP SP3 or higher installed Solutio... Read More
  8. Norstar MICS/CICS feature code quick reference Prerequisites Some commands (e.g. Voicemail) require additional hardware to access/use these feature codes. Informational feature codes (cannot be programmed to button on phone) Code      Description Feature + * 0 Button inquiry (identifies... Read More
  9. Accessing Nortel Norstar CICS/MICS system config Prerequisites While not required, it is recommended to perform system programming from station port 1 (extension 21, 221, 2221, etc). Solution From a phone, press the Feature key. Dial **266344 (**CONFIG). System config menus will be displayed. ... Read More
  10. DNS not responding / No internet on OS X 10.6 (Snow Leopard) Prerequsites User will need administrative/root username/password to issue sudo commands. Known Issues This is a known issue in OS X 10.6 (Snow Lepoard) and is resolved in OS X 10.7 (Lion).  Solution Open terminal. Type sudo launchctl unload /... Read More
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