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  1. HP Digital Sender not able to save to FTP Solution Ensure the FTP Server: is using an IP address (not DNS domain name) Ensure the Username: is using domain\username format when trying to save to an active directory domain. FTP Server: FTP Port: 21 FTP Path: /e$/billing/d... Read More
  2. Outlook 2007 Delegate Access (Calendar, Tasks, Inbox, Contacts, Notes, Journal) Solution Click Tools | Options Click the Delegates tab Click Add Search for the person you want to make your delegate Add the person to the Add box at the bottom of the window. Then click OK Click each of the drop-downs and delegate type (delegate t... Read More
  3. Remote computer requires Network Level Authentication, which your computer does not support Error Message The remote computer required Network Level Authentication, which your computer does not support. For assistance, contact your system administrator or technical support. Prerequsites Must have Windows XP SP3 or higher installed Solutio... Read More
  4. DNS not responding / No internet on OS X 10.6 (Snow Leopard) Prerequsites User will need administrative/root username/password to issue sudo commands. Known Issues This is a known issue in OS X 10.6 (Snow Lepoard) and is resolved in OS X 10.7 (Lion).  Solution Open terminal. Type sudo launchctl unload /... Read More
  5. West - Network Operations Center (NOC) Network Operations Center (NOC) phone: +18669051735 phone: +18669061736 phone: +14695284058... Read More
  6. Internap - Network Operations Center (NOC) Internap - Network Operations Center (NOC) phone: +18778434662 phone: +14043029700... Read More
  7. Sonicwall RDP authentication (local vs domain) Sonicwall SRA Family (all) Sonicwall NSA Family (all) Description Sonicwall has given the ability to publish "bookmarks" into their VPN portal (called the Virtual Office) on the SRA and NSA series appliances so users can authenticate and will have a... Read More
  8. Default username and password for Netgear 7550 DSL modem Prerequisites User must be connected to the LAN side of the Netgear 7550 modem. This article assume the Netgear 7550 is not bridged and default username / password have not been changed. Solution Default IP address: or http... Read More
  9. How do I add hours to a date/time field? Prerequisites The column where date/time is located must be formatted as Date time. Solution In a blank field, type =<date-time-cell>-(<hours>/24) Example to subtract 3 hours: =B2-(3/24) Note If you want to add time, modify the formul... Read More
  10. Adtran Total Access 900e Series Hardware Installation Guide Note Total Access 900 Series Hardware Installation Guide applies to the following units: Total Access 908e Total Access 916e Total Access 924e ... Read More
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